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SHADEPRO PRIVACY POLICY

Our Commitment to Your Privacy at ShadePro

At ShadePro Kenya, we value your trust and are committed to protecting your personal information. This privacy policy outlines how we collect, use, store, and safeguard your data when you visit our website or interact with our services. By accessing our site or using our services, you agree to the practices described below.

Information We Collect

We collect personal and non-personal information to provide and improve our services. This may include:

1. Personal Information
  • Name: For identification purposes.
  • Email Address: To communicate updates, offers, or inquiries.
  • Phone Number: For customer service and direct communication.
  • Shipping and Billing Address: To process orders and deliver products.
    • 2. Non-Personal Information
  • IP Address: To monitor website traffic and ensure site security.
  • Browser Type and Device Information: To improve the user experience.
  • Cookies: To enhance navigation and remember user preferences.

    • How We Use Your Information

    Your data is used to ensure smooth interactions with ShadePro Kenya. Common uses include:

  • Order Fulfillment: Processing and delivering your purchases.
  • Customer Support: Resolving inquiries and issues effectively.
  • Marketing Communications: Sharing relevant offers, promotions, and updates.
  • Website Improvements: Enhancing the usability and functionality of our website.

    • We do not sell or share your personal information with third parties for marketing purposes.

    Cookies Policy

    We use cookies to provide a seamless browsing experience. Cookies are small text files stored on your device to track website preferences and activity.

  • Essential Cookies: Required for basic website functionality.
  • Performance Cookies: Help us analyze site usage and improve services.
  • Advertising Cookies: Deliver personalized ads based on your browsing behavior.

    • You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

    How We Protect Your Data

    We employ robust security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL Encryption: Protecting data transmission between your browser and our servers.
  • Secure Payment Processing: Partnering with reputable payment processors to handle transactions.
  • Restricted Access: Limiting access to personal data to authorized personnel only.

    • Despite our efforts, no online data transmission or storage method is entirely secure. We encourage you to take precautions when sharing personal information online.

    Your Rights

    As a user, you have the following rights regarding your personal data:

  • 1. Access: Request details about the personal information we hold.
  • 2. Correction: Update or correct inaccurate information.
  • 3. Deletion: Request the removal of your personal data from our records.
  • 4. Opt-Out: Unsubscribe from marketing communications at any time.

    • To exercise these rights, contact our support team at info@shadepro.co.ke

    Third-Party Services

    We may use third-party services to enhance our operations, such as payment gateways, analytics tools, and marketing platforms. These services may collect, process, or store your information under their privacy policies.

    We ensure that any third-party service providers comply with data protection regulations and use your information responsibly.

    Links to External Sites

    Our website may include links to third-party websites. ShadePro Kenya is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

    Changes to This Policy

    We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated to you directly if applicable.

    Contact Us

    If you have any questions, concerns, or feedback about our privacy policy or how we handle your information, please get in touch with us:

  • Phone: 0724032748
  • Email: info@shadepro.co.ke
  • Office Hours: Monday to Friday, 8:00 AM to 5:00 PM

    • Your privacy matters to us at Shadepro Kenya. We are committed to protecting your personal information and ensuring a secure, transparent, and trustworthy experience. Thank you for choosing Shadepro!

    For further information, please contact us:

    Shadepro Solutions
    0724032748 / 0716986826